Georgie<p>Hey all. I've decided to post about my personal experience with a new security feature that's now apparently in use by all major <a href="https://caneandable.social/tags/SouthAfrican" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>SouthAfrican</span></a> banks. For those who don't know, <a href="https://caneandable.social/tags/SouthAfrica" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>SouthAfrica</span></a> has 5 major banks. All of them have their own apps, which you can get on <a href="https://caneandable.social/tags/IOS" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>IOS</span></a> and <a href="https://caneandable.social/tags/Android" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Android</span></a>. The <a href="https://caneandable.social/tags/Accessibility" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Accessibility</span></a> varies from bank to bank, but in my personal experience, Nedbank has the best <a href="https://caneandable.social/tags/VoiceOver" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>VoiceOver</span></a> <a href="https://caneandable.social/tags/Accessibility" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Accessibility</span></a>. Anyway, back to the story. So, I foolishly decided to uninstall the Nedbank money app, as I believed I'd be getting a new phone soon. Unfortunately, that didn't happen, and a reinstall was required. As this is a banking app, there's an additional layer of security to keep your pennies nice and safe, and there's something called an E-cert that's stored on your device. This means that each new device has to be linked in order for you to get access to all features. When I first opened my account with Nedbank, I was required to complete what's basically nothing more than a more complicated version of face ID, accept that the selfi taken during this process will be compared with records from the department of home affairs for verification. In order for the verification to be successful, you need to move your eyes and head to ensure that it fits into a circle on the screen, and talking guidance does exist in the form of prompts such as face too far away, or face too close. No matter how hard I tried, neither I nor the bank staf could get this to work. Eventually, with quite a lot of luck, we were able to get me verified, I went home and forgot about it until this particular incident. So, I'd been struggling for a few days with this stupid selfi-verify system. I got a sighted friend to help me, and we managed to verify me once again. However, when it came time to save a new beneficiary, which is something I do all the time, I was requested to go through the whole process again! What? Speaking to the bank confirmed that this was a new security measure. Luckily, this can be done on the website with no problem. What are your thoughts on this?How do we convince a group of rather large financial institutions that their new and improved security measures has the potential to lock some of their customer base out who are reliant on this form of banking?</p>